Orders & Payments

 

Q: How can I place an order?

Browse our collections, select your preferred items, choose your size and color, and click “Add to Cart.” Once you are ready, proceed to checkout to complete your purchase securely.

 

Q: What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure international payment options depending on your country. All transactions are processed through encrypted gateways to ensure your safety.

 

Q: Can I modify or cancel my order after placing it?

Orders are processed quickly to ensure timely delivery. If you need to make a change or cancellation, please contact our team within 2 hours of placing your order at support@seduciawear.com. After this period, modifications may no longer be possible.

 

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Shipping & Delivery

 

Q: Do you ship internationally?

Yes. SeduciaWear offers worldwide shipping to bring our collections to customers everywhere.

 

Q: How long will delivery take?

Estimated delivery times vary by region:

• United States, Canada, Europe: 7–15 business days

• Australia and New Zealand: 10–18 business days

• Other countries: 10–20 business days

A tracking number will be provided by email once your order has been shipped.

 

Q: What is DDP shipping?

At SeduciaWear, we ship all orders using the DDP (Delivered Duty Paid) method. This means you will not pay any customs fees, import duties, or additional taxes when your package arrives. The price you see at checkout is the final price — no hidden costs.

 

Q: How can I track my order?

Once your order is dispatched, you will receive a confirmation email with your tracking link. You can monitor your order’s progress at any time.

 

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Products & Sizing

 

Q: How do I find my correct size?

Each product page includes a detailed size guide to help you choose accurately. If you are between two sizes, we generally recommend selecting the larger size for comfort.

 

Q: What if the item I ordered doesn’t fit?

You may request an exchange or return within 14 days of receiving your order. Items must be unworn, unwashed, and returned in their original packaging.

 

Q: Are the products the same as in the photos?

Yes. All images displayed on SeduciaWear are taken from our actual products. We aim to ensure that what you see on our website reflects the true quality, color, and design of each item.

 

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Returns & Refunds

 

Q: How do I return an item?

To initiate a return, contact our customer support at support@seduciawear.com and provide your order number along with the reason for return. Our team will guide you through the process.

 

Q: When will I receive my refund?

Refunds are issued within 5–10 business days after we receive and inspect your returned item. You will be notified by email once your refund has been processed.

 

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Customer Support

 

Q: How can I contact SeduciaWear?

Our customer care team is available to assist you with any questions or concerns.
Email: support@seduciawear.com.

We aim to respond to all inquiries within 24 hours on business days.